American Disabilities Act (ADA) Compliance and Other Accessibility Information for Atherton Park Inn & Suites

The following information is for Atherton Park Inn & Suites patrons who might need special accommodations. Should you have any questions regarding ADA compliance of our business please contact us using the information below and we will assist you:

Atherton Park Inn & Suites cares about accessibility

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on our website regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.
If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

Property Accessible Features for Atherton Park Inn & Suites
We are always here to help. If might need special accommodations or should you have any questions regarding ADA compliance of our business please contact us using the information below and we will assist you:
Atherton Park Inn & Suites Front Desk: (650)366-2000 Address: 2834 El Camino Real, Redwood City, California, 94061
Property Accessibility Features
  • 32 Inch Wide Openings to Common Areas
  • Accessibility Equipment for The Deaf
  • Accessible Business Center
  • Accessible Guest Rooms with 32 Inch Wide Openings
  • Accessible Public Restroom
  • Accessible Registration Check-in Counter
  • ADA Accessible Guest Room
  • All doorways to and within Accessible Guest Rooms are Wheelchair Accessible
  • All Signs on The Property are Easy to Read and Free From Reflective Material
    Breakfast Area on Ground Floor
  • Dining Facilities Accessible
  • Fitness Area Entrance and Paths Between Equipment Accessible
  • Ground Floor Hotel Entrance
  • Hotel corridors a minimum of 36” wide
    Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA
  • Main Features of Hotel Accessible on Ground Floor
  • On-Site Designated Accessible Parking
    People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms
    Registration Desk is Accessible
  • Roll-in ADA showers available
    Service Animals Allowed At No Additional Charge
    Staff Has Access to Information About Guest Rooms
  • Staff is Trained to Offer Assistance to Ensure Accessibility
  • Van Accessible Parking
    WCAG Level 2.1 Website
    Wheelchair Accessible
  • Wheelchair Accessible Route From The
  • Accessible Parking Space To The Facility’s Front Entrance and Registration Desk
Guest Room Accessibility Features
  • Wheelchair Accessible
  • Service Animals Allowed
  • Accessible Power Outlets
  • Hearing Impaired Light
  • Alerts with Kit
  • Lowered Closet Bars and Shelving
  • Visual Alarm Equipped
  • Closed Captioning Television
  • Accessible Path of Travel Around Beds
  • Multi-Level Door Viewers
  • Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
  • Table/Desk Height Accessible with Knee Space 27” (width) and 34″ (height)
  • Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker
  • Visual Alarm – Free Portable Equipment Provided by Hotel
  • Telephone with Visual Call Alert – Free Portable Equipment Provided by Hotel
  • Wheelchair Accessible Route in Room
  • Door hardware on all entry doors to accessible guestrooms and other passage doors within the room usable with one hand
Bathroom Accessibility Features
  • Grab Bars in Shower with a Shower Seat
  • Hand-held Shower Wand
  • Telephone in Bathroom
  • Removable Shower Head
  • Roll-In Shower
  • Shower Seat
  • Lowered Towel Hooks and Racks
  • Toilet Grab Bars
  • Drain and Water Pipes Under Sink are Insulated
  • Faucet that is easily operable with hardware that is (i.e.: levers, wrist blades, single arm, etc.) usable with one hand
Regarding Service Animals:
Service Animals Are Allowed
Online Accessibility
We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software. To ensure this, we are committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.

We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.0 Standard.
If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at (650)366-2000

You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE

This hotel website is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services
The following tools and services are available for free to assist you with viewing and interacting with our website:

  • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
  • Click Here for Lynx, a free text-only web browser.

Browser Help
Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage: Learn about the Accessibility features of these major Internet Browsers below:

Apple Safari: Click Here for Apple Accessibility Support

This Hotel’s Website Has Passed W3C WCAG 2.0 Level AA Self-Certification*

*Note: W3C has not developed a certification program or authorized any other program to certify conformance to W3C standards.

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The ADA Tray™ Powered by GuestTouch is a website widget which provides a set of web accessibility tools and features for individuals with audio, visual, mobility or situational impairment to more easily engage and use this website. At the simple click of a button or keystroke, you can configure this webpage to be more readable, operable, and navigable. This webpage can be rendered in a variety of combinations based on the following toggles:

Configurations: KeyBoard Navigation
(Shift+A to Activate)
The KeyBoard Navigation feature satisfies the WCAG 2.0 Guideline 2.1 which actuates each feature of the ADA Tray™ to be toggled by SHIFT+ key configurations. The special keys to invoke the accessibility features will be displayed on the Tray. This feature helps satisfy techniques to improve several criteria of Principle 2: Operable.

Gray Scale
(Shift+B to Activate)

The Gray Scale toggle provides website visitors the ability to toggle the webpage to a grayscale color scheme making the webpage more Distinguishable.

Invert Color
(Shift+E to Activate)
The Invert filter button will toggle the web page to render in inverted colors making it easier on the eyes for some people with a sensitivity to brightness and to distinguish for some people with color blindness or low vision.

Highlight Links
(Shift+U to Activate)
The Highlight Links toggle turns on and off a highlight that colorizes all Links on the page. This feature satisfies techniques to make the webpage more Navigable and Distinguishable.

Underline Links
(Shift+I to Activate)
Underline Links toggles on an Underline the links on the web page providing sufficient techniques to make the website more navigable and distinguishable. This feature helps satisfy techniques to improve Focus Order 2.4.3, 2.4.4 Link Purpose, 2.4.9 Link Purpose, and Guideline 3.1 - Readable.

Increase Fonts
(Shift+L to Activate)
The Increase Font toggle quickly and easily allows visitors to increase the font size up to 200 percent without loss of content or functionality per sufficient techniques to satisfy Success Criterion 1.4.4 Resize Text plus additional rules in Principle 1. Perceivable.

Decrease Fonts
(Shift+M to Activate)
The Decrease Font toggle quickly and easily allows visitors to reduce the font size up to 200 percent without loss of content or functionality per sufficient techniques to satisfy Success Criterion 1.4.4 Resize Text plus additional rules in Principle 1. Perceivable.

Reset Font
(Shift+N to Activate)
The Reset Button will reset the Font Size and Style will reset at the click of a button.

Reset Button
(ctrl+R to Activate)
The Reset Button will revert the webpage/website back to its original state. Simply press the ‘Reset Button’ or press the ‘ctrl+R’ keys on your keyboard to reset the webpage/website to its original configuration.
Clear Cookies
(ctrl+shift+R to Activate) The clear Cookies Button will revert the webpage/website back to its original state without web catch data.

Readable Fonts
(Shift+S to Activate) The readable font Button will remove the addition margin and padding from webpage/website for more readable .

Disclaimer: ADA Tray™ Powered by GuestTouch is a proprietary plugin that helps this website achieve many accessibility guidelines set forth by the World Wide Web Consortium (W3C) in its Website Content Accessibility Guidelines (WCAG) Version 2.0 Level AA, which is widely regarded as the de facto standards for website accessibility, internationally. GuestTouch does not specifically validate or purport that this website meets compliance with any accessibility laws of any jurisdiction. Please Note: WCAG Standards are simply guidelines and are not the law. Additionally, there is no certification for conformity to WCAG per the W3C.
GuestTouch and this website endeavor to make the browsing experience on this website accessible to the entire population and individuals with disabilities, in particular. Please contact us at ADA@ GuestTouch.com for any questions, suggestions or concerns about website accessibility. Updated on January 31, 2019.

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